Terms of Service

This is the single, platform-wide Terms of Service for every Distinct-app app listed below, including Rental Ease and Event Hub - it replaces any previous app-specific Terms pages, which now redirect here. DareToFish is operated by the same company but publishes its own Terms on its own site.

Who operates Distinct-app

Distinct-app is a software-as-a-service (SaaS) platform operated by:

• Legal name: DNF Financial Services (Pty) Ltd
• Registration type: Companies and Intellectual Property Commission (CIPC)
• Registration number: 2025 / 778485 / 07
• Address: 27a Ronalds Road, Kloof, KwaZulu-Natal, 3610, South Africa
• Contact: support@distinct-app.com

What Distinct-app is

Distinct-app is a software-as-a-service (SaaS) provider offering a range of cloud-based business applications. Businesses can subscribe to one or more Distinct-app applications based on their needs and pay a recurring subscription fee for access to the selected software. Our applications provide tools that help businesses manage their day-to-day operations and business processes.

Distinct-app receives subscription and related software-service payments from businesses for access to Distinct-app applications and services. Customers currently complete payment by EFT, with additional payment methods such as Paystack becoming available where enabled - see "Payments for Distinct-app software" below for how payments actually flow.

What this covers

These Terms apply when you create an account with, or use, any of the following Distinct-app apps:

• Rental Ease
• Event Hub
• Educator Hub
• Marketing (Quick Message Hub)
• Financial Overview Hub
• Fin Tracker (Finance Friend)
• Pitch Deck / Launcher (LaunchPad Studio)
• Drive Log
• People OS
• ServiceFlow Connect
• Sales Pipeline Lite
• Flyer Buddy
• Swift Invoice (QuickBill)
• Logo Maker Genie
• Ops Audit (Kauai Control Center)
• Order Swift
• Mission Control
• Team Connect
• SmartDoc SA

One Distinct-app account can be used to sign in across these apps. Some apps are invite-only or designed for internal/staff use rather than public self-signup; where that's the case, these Terms still apply once you have an account.

Accounts

When you create an account, you may set up your own business/workspace as its owner, or join an existing one via an invite. You're responsible for the accuracy of the information you provide and for keeping your account credentials secure. If you create a business or workspace, you're responsible for the staff you invite to it and the access you grant them.

Software subscriptions

Distinct-app applications may be offered on a recurring subscription basis. Customers may subscribe to one or more applications. The applicable subscription price, billing frequency and material features are displayed before signup.

A business selects an application, reviews its price, and begins the subscription process online: providing the required account and business information and accepting the applicable policies. Where EFT is the applicable payment method, payment instructions (Distinct-app's banking details) are provided during or after signup, and access to the selected application is activated once payment has been received and verified by Distinct-app. Where additional payment methods become available for an application, including Paystack South Africa (Pty) Ltd, the applicable payment method and related terms will be displayed before payment - see "Payments for Distinct-app software" below.

Subscriptions continue at the billing frequency displayed for the selected application until cancelled. Where payment is made by EFT, the customer is responsible for making the required payment for each billing period unless another payment arrangement has been agreed or enabled. Where an automatic recurring payment method becomes available, the applicable recurring payment terms will be displayed before the customer authorises that payment method.

Cancelling a subscription

A customer may cancel their Distinct-app subscription by contacting support@distinct-app.com. Cancellation prevents future subscription periods from being billed after the effective cancellation date. If self-service cancellation becomes available for a given application, this page will be updated to describe it. Unless otherwise agreed at signup or required by applicable law, cancelling doesn't automatically refund a billing period that has already commenced - see the Refund & Cancellation Policy.

Service delivery and fulfilment

Distinct-app applications are digital software services. No physical goods are shipped as part of a standard software subscription. After a customer completes signup and the required subscription payment has been received and verified, access to the selected application is activated. Certain applications may require additional setup, configuration or verification before all features become available; where that applies, we'll communicate what's needed and roughly how long it takes. If you've paid but can't access what you've subscribed to, contact support@distinct-app.com. See the Delivery & Fulfilment Policy for full detail, including how custom-development milestones are delivered.

Payments for Distinct-app software

Distinct-app receives subscription and related software-service payments from businesses for access to Distinct-app applications and services. Customers currently complete payment by EFT: Distinct-app provides banking details after the required signup steps, and verifies payment manually before activating access. Additional payment methods, including processing by a third-party payment service provider such as Paystack South Africa (Pty) Ltd, may become available where enabled for a given application - this page will be updated to describe the applicable method once it's live. Distinct-appremains responsible for the Distinct-app software and services it sells directly, including customer support and applicable cancellations and refunds.

Acceptable use

• Do not use any Distinct-app app for any unlawful purpose.
• Do not attempt to gain unauthorized access to another business's, workspace's, or user's account or data.
• Do not disrupt or attempt to interfere with the platform's normal operation.
• Do not use the platform to send unlawful, abusive, or unsolicited communications.

Your data and content

You keep ownership of the information and content you or your business enters into a Distinct-app app. You grant Distinct-app the rights needed to store, process, and display that information back to you as part of providing the app. See the Privacy Notice for how personal information is handled, and the Subprocessors page for who else processes it on Distinct-app's behalf.

Availability

Distinct-app apps are provided "as is" and "as available," without warranties of any kind. We aim to keep the platform available and reliable but do not guarantee uninterrupted access, and features may change, be added, or be removed over time.

Liability

To the extent permitted by law, DNF Financial Services (Pty) Ltd is not liable for indirect, incidental, or consequential loss arising from your use of a Distinct-app app, or for decisions made using information generated by an app (for example, financial summaries, reports, or AI-assisted output) without independent verification.

Termination

You may stop using an app at any time. Distinct-app may suspend or terminate access to an account that breaches these Terms, or where required by law. Where a business/workspace account is closed, associated data is handled according to the Data Retention Schedule.

Changes to these terms

We may update these Terms from time to time. Continued use of a Distinct-app app after an update means you accept the revised terms. Material changes will be reflected in the "Last updated" date above.

Governing law

These Terms are governed by the laws of the Republic of South Africa.

Contact

Questions about these Terms can be sent to support@distinct-app.com. General enquiries can go to hello@distinct-app.com.